by External Poster » Mon Jun 18, 2007 6:39 pm
This posting is from: kumiko yvonne watanabe
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Has anyone noticed we have used a lot of 'italian-american' resturants -
Milano, Elivs' Steven Davids, Trevi...?
I think Elvis' is a good venue to use. We used that venue several times
this past DLV.
Its also frequently used by the local cds and tgs.
On the evening of NSD and dance night at Studio 54, I ended up at Elvis'
and had a very nice dinner from the menu. The kitchen was closed due to
the time of the evening, so some items weren't available which was
understandable. BUT the staff and owner Elvis was willing to serve us
whatever they had available, in other words was willing to go out of
their way as much as they could to serve us.
The food was very good, and worth the cost, which may differ in opinion
from others. I would enjoy going back there for dinner or for dlv
events.
Seems that there are always some complaints no matter what venue we use
as a group dinner. Bahama Breeze was one. BUT as they learned from
their mistakes, at this last DLV, Bahama Breeze gave excellent food and
service.
I think it could be the same for Elvis'. We have to give them some
slack and some benefit with dealing with us for the first time. Though
they struggled with our group size, and had a incident with their
staff, on that last dlv night, I found what I ordered was very good,
and served at a understandable time period. The service was as best as
they could manage considering the number of staff they had at that time.
I'm sure if we use them again, they will be better prepared for us. We
should work with them to prevent that incident from happening again, and
improve their service.
Considering the size of our group, and who we are, finding venues to
have us for large group dinner isn't very easy to find. The ones that
are willing to open the doors to us, and willing to work with us, we
need to work with them to do better and correct the problems that were
encountered. Also, we cannot please everyone, and with a group our
size, there always seems to have something go wrong. Again, Bahama
Breeze is a very good example, AND thank you Nora for the good work
working with that venue!!
I think Lorraine's review of the incident at Carrluccio's gives some
light that both sides may have been wrong. Also considering that we had
60-70 people there, it will take time for food to get out and the
service not as attentive. Again, this venue had some sort if incidence.
Have we given the venue a chance to change it?
Can we give Suede some feedback from the problems we encountered in a
constructive way to hear their side of the story, or work with them to
see if its still possible to use them and not repeat the problems that
were encountered this past dlv?
Annie has addressed another problem. The percentage that signs up, but
never shows or doesn't dine at that event - for whatever reasons - they
go off on their own to do their own thing. Some don't like the
resturant for its food or service, has had bad memories of that venue
or whatever. Their solution is NOT to go. DLV organizers cannot stop
or prevent this from happening.
This gives the dlv organizer a problem, esp if a number of people is
expected and the number that show is alot less than promised. This can
affect the venue from being willing to be open to us in the future, if
they are faced with a financial loss.
Also we cannot please everyone everytime with one single venue.
Though the food and dining is part of the event, it seems some forget a
reason for the large group gatherings, the socializing part. These
are the only events that try to bring everyone in the same location.
Most other days everyone is doing their own thing, attending events on
different 'tracks' and may not be able to connect with people they met
at the last dlv or several dlvs. This also has been commented - no time
to see and socialize with others. Hello! - these are the 'events' to do
so. Maybe we need to push or emphasize this point so most will attend,
putting aside their own opinions and motives of the venue and the food
they provide. If anything, it will help the organizer with the numbers
count, and help make dlv a desirable customer to venues that serve us.
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(This posting was entered by kumiko yvonne watanabe, an external user of MyDLV.)